Email is the most common way that users transfer files to other users. That makes sense, doesn’t it? Email is fast and easy. We rely on it to communicate with employers, colleagues, vendors, family and friends. It makes sense that we default to sending a file through email. However, with fast and easy, we often sacrifice security and reliability.
Consider the story of John. John works in a professional services organization and has promised to deliver a large proposal to an important client by end of day. John typically relies on email to send his files, so he simply drafts an email and attaches the proposal and hits send. John leaves for the day, but when he arrives at work the next morning he is met with an angry email from the client. He didn’t receive the proposal because the file exceeded the size limits set by his IT Department. John loses the account and now faces an awkward conversation with his manager.
This scenario is far too common. We rely on email so heavily, but email was never intended to be used as a file transfer system. With email there is no guarantee that your attachments will reach the intended recipient. Additionally, sending large files can be a pain for the receiver who ends up with a jammed inbox. This puts added pressure on the IT department who is tasked with finding a solution. It can be a vicious cycle.
Fortunately, John’s story doesn’t have to be yours. By streamlining your user-driven file transfers, you can spare yourself John’s pain and gain peace of mind. You will know that your file is secure and you’ll be alerted if it doesn’t transfer properly.
Attachmate has several solutions that address challenges. Next month we’ll introduce two of them. Until then, here are some handy tools for evaluating managed file transfer solutions.
Do you have your own “John story?” Feel free to share it in the comments section below!