I’m very pleased to let you know that Serena has been recognized by leading research firm, Enterprise Management Associates, as the “Most Complete Solution for Next Generation IT Management (NGITM).” This impressive endorsement was recently announced in the EMA Radar Report.
According to EMA: “There was virtually no aspect of NGITM functionality left unaddressed by Serena. While of recent vintage, its ITSM coverage includes full support for Change, Incident, and Service Catalog. Consistent with its origins, project portfolio and execution are both fully supported, and its support for requirements management is without peer in this report – few other vendors have a dedicated module for this, and Serena’s has been a leading industry product for years… Unlike most other vendors in this report, Serena has rich support for software configuration management, which makes them especially attractive for those seeking a full DevOps solution.”
This EMA recognition comes on top of recent praise from other analyst firms such as Gartner, Ovum and Info-Tech Research. Of course, Serena was also fortunate to recently receive product awards from the Network Products Guide and from Pink Elephant.