Software: Successfully Educated.
I am Dr. James D. Borderick, and I look after the Competitive Benchmark research for Micro Focus, which I have... View Article
Tag Archive: Training
The Net Promoter® Education Difference
The Education Difference Education. This is not normally a touchpoint along the customer journey that most people think of... View Article
Beyond the handbook: why training beats explaining
The benefits of staff training as a general principle are well-established, and numerous. Many of them apply to subject-specific... View Article