Service Support Manager achieves PinkVerify certification!
Micro Focus Service Support Manager 5.3 has just been certified by PinkVERIFY and ITIL 2011 on 4 processes: Incident Problem... View Article
Tag Archive: SSM
IT Service Management and Enterprise Service Management becomes one
We are delighted to have been recognized as a leader in Enterprise Service Management in Research In Action Selection... View Article
SYS1.PROCLIB protected FREE for 90-days
System’s programmers on the mainframe have a pretty difficult time these days. More and more complexity, rampant growth of... View Article
Announcing xChange15 in Washington DC!
We are excited to announce that Serena’s xChange15 will be from Sunday March 22nd until Wednesday March 25th 2015.... View Article
Passion, excitement and CAMS, my thoughts on DevOpsDays and Velocity in London
I’ve just spent an amazing week in London. I already had high hopes for this trip having been to... View Article
Serena wins ITIL Innovation of the Year Award
Yesterday was a big day for Serena. We won the Pink Elephant Innovation Award for our Serena Service Manager... View Article
Submit Your Favorite PlusIs to Serena’s Latest Twitter Contest for a Chance to Win an iPad 2 and $250 Towards the Charity of Your Choice!
We at Serena Software love PlusIs statements. Our latest Twitter contest idea was spawned by our own mantra of... View Article
Is Your Mainframe System Software Vulnerable?
Most organizations figured out a long time ago that instilling some level of governance and control over application source... View Article