Tag Archive: Rumba

A Call Centre Christmas Carol

Helen Withington from Micro Focus emulates (pun intended) a classic seasonal tale. All characters appearing in this work are fictitious. Any resemblance to real persons, living or Terminal, is purely coincidental. Call Center Managers and Operatives read on.

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11.26.2014

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Is ‘terminal decline’ affecting user efficiency?

Business Leaders: while your internal systems might be working just fine, the means of accessing them may be a different story. Jordan Ashman's latest blog looks at the challenges of effective customer service and how simple changes can provide a dramatic efficiency gain.

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10.16.2014

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Terminal Emulation & the magic of modernizing old applications

When I first joined Micro Focus I was lucky enough to sit through a number of product demos, the teams wanted me up to speed on what their stuff ‘did’. Up stepped ‘Rumba’. No – not Rumba the Latin American dance – this was a terminal emulator. Software for mainframe applications that gave the older ‘green-screen’ interface a fresh lick of paint or so I thought.

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10.03.2014

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Terminal Emulation & the magic of modernizing old applications

When I first joined Micro Focus I was lucky enough to sit through a number of product demos, the teams wanted me up to speed on what their stuff ‘did’. Up stepped ‘Rumba’. No – not Rumba the Latin American dance – this was a terminal emulator. Software for mainframe applications that gave the older ‘green-screen’ interface a fresh lick of paint or so I thought.

Read Post

10.03.2014

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