Where to See Serena Software this Summer
Serena just began shipping several new products. And there’s no better way to view the latest features than live. ... View Article
Tag Archive: IT Service Management
Serena Software Tops Multiple Awards
Awards confer independent confirmation of achievement. One or two awards don’t necessarily signify much. But four over six months... View Article
IT Service Desks – What’s Next?
I get some interesting insights about the future of technology by talking to the teenagers next door. (Example: last... View Article
Serena Social IT Game Reveals CIO Priorities
Over the past couple of weeks we have been traveling around the country as part of a 28-city tour... View Article
Creating a Contemporary Face of IT
I’ve been talking to a lot of IT people about their ideal interface to users. At our last xChange... View Article
New Serena Requirements Manager Solution + Orchestrated ALM Updates
I’m very excited to announce that our newest Orchestrated IT solution, Serena Requirements Manager, is now available! Powered by... View Article
Video Testimonial: Why SunGard Chose Serena for ITSM
Take a look at this quick 6-minute video of SunGard’s Quinn Lanus talking about why they selected Serena Service... View Article
Doug Serena, CIO Hits the 2K View Milestone!
I am happy to report that the Doug Serena, CIO webisode series, viewable on our YouTube channel and at... View Article
We Want You to xChange Your Ideas
The heart of xChange 2012, Serena’s Global User Conference, is the breakout sessions. But the soul of xChange is... View Article
This week on “Doug Serena, CIO”: The Final Chapter
Episode five, the finale to the popular docudrama Doug Serena, CIO, airs on Monday, April 9th, concluding the case... View Article