IT Service Management and Enterprise Service Management becomes one
We are delighted to have been recognized as a leader in Enterprise Service Management in Research In Action Selection... View Article
Tag Archive: IT Service Management
Serena launches new community portal
Today Serena Software launched our new community portal Serena Central which provides an enhanced user experience for customers and... View Article
There’s a better way to deploy (conclusion)
** Please note: The SDA Community Edition is no longer available. ** (This is the conclusion of a 7-part series.... View Article
There’s a better way to deploy (part 6)
** Please note: The SDA Community Edition is no longer available. ** Myth: Errors happen: It’s software Errors do... View Article
There’s a better way to deploy (part 5)
** Please note: The SDA Community Edition is no longer available.** Myth: Each deployment needs me Helicopters have been... View Article
There’s a better way to deploy (part 4)
** Please note: The SDA Community Edition is no longer available. ** Myth: Emergency fixes are different “I don’t... View Article
There’s a better way to deploy (part 2)
Myth 1: Every deployment is unique In the last post we talked about some of the myths about release... View Article
Live from SHARE in Pittsburgh (Monday)
Monday’s buzzwords here at SHARE It has been pretty hectic here this afternoon at the Serena booth (#418) where... View Article
There’s a better way to deploy (part 1)
5 deployment traps we can’t seem to avoid In this 7-part series we’ll look at some common misconceptions about... View Article
xChange15: Registration Open: Save $300 thru August 29th
Well it’s here! The registration for xChange15 in Washington DC opened today. Visit www.serena.com/xchange for details. If you are... View Article