Tag Archive: Banking

Challenger bank or retail bank?

Challenger banks introduce competition to the world of the retail bank. Focusing on the challenger bank and its online/mobile appeal, this blog series explores the pros and cons of both bank types.

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07.01.2015

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Dear RBS: invest in better systems. Not adjectives.

Ho hum. Another day, another example of RBS presenting IT system neglect as a ‘glitch’… Analysts, industry commentators and – most importantly – frustrated RBS, Ulster Bank and NatWest customers took to Twitter, keen to remind RBS that their latest IT-based debacle is by no means their first offence.

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06.22.2015

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Regulation Acceleration

Regulation and Compliance shouldn’t be big news – after all, the IT world has had to conform to rules and regulations for years. Yet it seems every day there’s bad publicity and a hefty fine for yet another major corporation facing a non-compliance ruling. This blog looks again at the challenge that just won’t go away – and asks what we can learn.

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09.05.2014

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A Living Legacy: RBS, A Year Later

The RBS system failure affected over 16M customers for over 3 days, during which time they could not access their funds. Derek Britton rakes over the coals and gives his perspective a year on..........

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07.08.2013

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