How do you become a high performance IT organization? Earlier in the year we had Glenn O’Donnell of Forrester on our Serena DevOps Drive-in webcast to answer this question. Glenn outlined the fact that we are in the beginning of an IT industrial revolution: IT is currently too slow, has poor quality and customers don’t trust IT. This current state has given rise to the DevOps movement, and Forrester has highlighted seven habits that are commonly found in the most dominant technology innovators in the world.
Forrester has now formalized this presentation in a research report by Kurt Bittner and Amy DeMartine.