We’re thrilled to have Serena executives deliver upcoming presentations on both Dev and Ops topics. Our resident Release Management expert Jeff Westenhaver is set to speak on Oct. 26 at 9 a.m. PT via WebEx in the Software Systems Best Practices eConference. Jeff will be presenting on best practices for application release management and covering success from development through quality assurance and into production. Tune in to hear Jeff’s presentation by registering here.
ITSM guru Ben Cody will be presenting on “IT Economics: Mastering Business Demand” at FUSION 12 on Oct. 30 at 11:15 a.m. PT. If you’re around, come learn how you’ll be able to effectively utilize the resources to meet business demand, eliminate work that doesn’t provide value to the business, make a better case for additional resources where needed, and master the challenge of meeting business demand for IT services.