The Micro Focus Application Delivery Management (ADM) team awarded our Alliance partner Capgemini with an ADM Thought Leadership Award at Universe 2019 in Vienna, Austria. This award recognizes a publication – The World Quality Report – created in partnership with Micro Focus ADM that embodies innovation and educates our customers and impacts a substantial audience. This is the 10th edition of this excellent report.
Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in that evolving world of cloud, digital and platforms.
The report confirms a shift in business expectations with quality and its impact on customer experience. Demands for quality-at-speed and shift-left have placed the onus of ensuring end-user satisfaction on quality assurance teams. A sizable majority of 1700 respondents across 10 sectors and from 32 countries have confirmed this.
With customer experience ambitions set for QA teams, the adoption of artificial intelligence and automation to optimize software testing is inevitable. We believe this transformation will dramatically alter the QA and testing skills landscape. New roles like AI QA strategists, Data scientists, and AI test experts will be introduced within QA teams.
A few of the World Quality Report 2018-19 Findings include:
– The first time ever that “end-user satisfaction” is the top objective of quality assurance and software testing strategy
– Low levels of automation and challenges with test data and environments holding back quality assurance and software testing efficiencies
– The skills required for quality assurance and software testing have changed
Download a copy of the World Quality Report here
Many congratulations to the entire Capgemini team on this well-deserved award!
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