Escape Endless Implementation with Micro Focus Enterprise Service Management
Companies are relying on Service Desks more than ever in this pandemic. More employees are working from home and... View Article
Articles written by DrBorderick
Micro Focus is Strategically Winning!
How do we measure how strategic we are to our customers? Micro Focus uses double-blind competitive benchmarking in order... View Article
Micro Focus is A1 for Ease of Doing Business with…helping to rock the Net Promoter®
How do we Measure easy to do business with? Micro Focus uses double-blind competitive benchmarking in order to gauge... View Article
Post-Sales Support – Done Right For A Rocking Net Promoter®
How do we Measure Post-Sales Support? Micro Focus uses double-blind competitive benchmarking in order to gauge how well we... View Article
The Net Promoter® Education Difference
The Education Difference Education. This is not normally a touchpoint along the customer journey that most people think of... View Article
Micro Focus – Rocking the Net Promoter®. STILL.
Latest Net Promoter® Score Results Today, I’m going to take a look at the latest Micro Focus Net Promoter® Score... View Article
Rocking the Net Promoter®. Again.
Micro Focus Net Promoter Score – Latest Results Today, I’m going to take a look at the latest Micro... View Article
Micro Focus – Rocking the Net Promoter®
Latest Results Today, I’m going to take a look at the latest Micro Focus Net Promoter® Score (NPS) Competitive... View Article
The Micro Focus Experience Approach
Horses for courses The best Experience Management treats all customers differently. We, at Micro Focus, don’t just broad brush... View Article