Micro Focus Post-Sales: Supported
I am Dr. James D. Borderick, and I look after the Competitive Benchmark research for Micro Focus, which I have... View Article
Articles written by DrBorderick
How does social responsibility relate to the Net Promoter® Score?
Social responsibility is no longer a ‘niche’, instead it touches every industry around the world, including the software industry. ... View Article
Software: Successfully Educated.
I am Dr. James D. Borderick, and I look after the Competitive Benchmark research for Micro Focus, which I have... View Article
Ensure Customers Receive Return on their Software Investment by being Socially Responsible
In our recent work, we have demonstrated the importance of social responsibility and environmentalism for business and have shown... View Article
Why is Software Education so Important?
Education. This is not normally a touchpoint along the customer journey that most people think of when describing the... View Article
How does social responsibility relate to customer trust?
Introduction Social responsibility is no longer a ‘niche’, instead it touches every industry around the world, including the software... View Article
Micro Focus Consulting: A Great Professional Service
I am Dr. James D. Borderick, and I look after the Competitive Benchmark research for Micro Focus, which I... View Article
SaaS and being Socially Responsible
SaaS (a.k.a. cloud computing) is the future. We know this to be true since SaaS is an increasingly common... View Article
Micro Focus Account Management. Great Relationships. Great Teams.
I am Dr. James D. Borderick, and I look after the Competitive Benchmark research for Micro Focus, which I... View Article
Micro Focus is an Industry Leader in Consulting within Information Management and Governance
According to Customers, how do we measure how we perform at consulting compared with our Competitors? Micro Focus uses... View Article