xChange Kicks Off Strong
Wow. Terrific first morning for xChange, our Global User Conference. After a layoff of some three years, it would... View Article
Articles written by David Hurwitz
Calling all Poets and Non-Poets, enter some verse in the Help Desk Haiku Poem Contest
I think everyone agrees exceptional and horrible help desk experiences can make lasting impressions. Everyone has had to deal... View Article
Serena Dimensions CM 12: One Secure Path to Production
Today, Serena announced the availability of Serena Dimensions CM 12, the newest and most powerful version of our software... View Article
Federal User Group attracts hundreds
Tuesday’s Federal User Group meeting at the Reagan Building in Washington DC proved a great success. A couple of... View Article
R&D Evolution
Serena enters a new era today with the promotion of several executives. Good news like this is often triggered... View Article